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| − | <small>< [[ | + | {{Prace-user-guide}} |
| + | <small>< [[Bem User Guide]] < Helpdesk </small> | ||
| − | + | All PRACE users at WCSS are encouraged to use the PRACE Helpdesk system as the first point of contact whenever they have any issues with or questions about PRACE services and facilities provided by WCSS. There are two ways of submitting the helpdesk queries: | |
| − | |||
| − | All PRACE users at | ||
* through the dedicated web interface at: '''https://tts.prace-ri.eu/SelfService/''' | * through the dedicated web interface at: '''https://tts.prace-ri.eu/SelfService/''' | ||
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More information on using the PRACE Helpdesk Web Interface can be found at: http://www.prace-ri.eu/Helpdesk-Guide. | More information on using the PRACE Helpdesk Web Interface can be found at: http://www.prace-ri.eu/Helpdesk-Guide. | ||
| − | <small>< [[ | + | <small>< [[Bem User Guide]] < Helpdesk </small> |
[[Category:User Guide]] | [[Category:User Guide]] | ||
Aktualna wersja na dzień 09:40, 5 kwi 2016
| PRACE User Guide | This page is a part of the PRACE User Guide dedicated for DECI Users with granted access to WCSS resources |
< Bem User Guide < Helpdesk
All PRACE users at WCSS are encouraged to use the PRACE Helpdesk system as the first point of contact whenever they have any issues with or questions about PRACE services and facilities provided by WCSS. There are two ways of submitting the helpdesk queries:
- through the dedicated web interface at: https://tts.prace-ri.eu/SelfService/
- via e-mail:
- general address: support@prece-ri.eu
- directly to WCSS: prace-support@wcss.pl
More information on using the PRACE Helpdesk Web Interface can be found at: http://www.prace-ri.eu/Helpdesk-Guide.
< Bem User Guide < Helpdesk